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FAQ

(Frequently Asked Questions)

When should a monument be purchased?
Following the loss of a family member, a monument should be purchased only when one feels, emotionally, ready to do so. Generally speaking, our advice is to wait 30 to 60 days before making a purchase. This will allow one’s emotions to settle and head to clear. Good decisions as to what to purchase are more difficult immediately following the loss of a family member. We are happy to help design a beautiful monument when you feel ready to take this step.
 
How Long Does it Take to Complete a Monument?
We have a full-service shop where all of our work is completed. Our standard delivery time is 3-4 weeks for a standard monument. If the monument is imported or custom it can take 120 days.  If you have a specific date by which you would like to have the monument set in the cemetery just let us know and we will do our very best to meet your needs.
 
 What if I Live out of Town?
We work with many customers who live out of town. Several customers select the monument they want through this website while others come to our office to select their memorial. We will communicate with you via phone, e-mail, or US mail, whichever you prefer. We will also send you a picture of your memorial once it has been placed in the cemetery. With Salazar Monument you are kept informed every step of the way.
 
Some Monuments in the Cemetery Lean. Why is That?
At Salazar Monument we dry-pour a foundation underneath each of our monuments. We guarantee this method and, should your monument ever settle or lean, we will correct it for you at no additional charge. This is just another way that we provide outstanding customer service.

What information will I need to have to place an order?
We will need your name, billing address, phone number and e-mail address. We will then ask for the cemetery’s name, address, phone and fax numbers so we can contact them to get their approval on the marker. Then, we will need to know the specifics of the monument such as design, desired granite color, name, dates, and any sentiment or other design elements you would like to see on the memorial.

What kind of payment do you take?
Once we take your order, you will get a contract e-mailed to you. We accept check, money order, credit card or cash.

Do I need to contact the cemetery?
No, when we take your order, we will get the cemetery name, address, phone and fax number from you to get their approval on the marker you wish to purchase. Ultimately, you will want to verify their approval, but we will have a signature on a form which we can e-mail you upon request.